Delivery Information

We strive to dispatch orders within 1-2 working days from the time an order is placed. For items that are in stock, we are able to dispatch them directly from our warehouse in Victoria. Items that are on backorder or specially ordered from our suppliers will take 7-14 days to arrive and will be dispatch in our next delivery run. 

Our delivery carriers deliver between 9am to 5pm Monday to Friday. For deliveries, our carriers will require someone to sign for your parcels. If no one is home, our carriers will leave a call back card for redelivery arrangements.

To track the status of your shipment, you can contact the carrier directly and quote the tracking number (if available) to receive more detailed information about the delivery process. The courier's contact number will be provided in your dispatch confirmation email.

 LOCATION                           EST. DELIVERY TIME